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- Offer case management, progressive engagement, and financial literacy to Greenhill residents.
- Conduct street outreach in assigned service areas to best understand homeless population and provide intervention.
- Coordinate diversion efforts in assigned service area.
- Provide service assessment, crisis counseling, and access to housing programs to callers on our crisis line.
- Support the efforts of all programs / services in navigating housing options and resources for those affected by homelessness.
- Support the efforts of Coordinated Entry by entering callers on to the prioritization list as deemed eligible, assisting with referral data entry, and list management.
- Comply with data tracking & documentation requirements.
- Represent FOF at community and program development meetings as assigned.
- Conduct follow-up with clients we serve who are currently living on the streets to continuously provide resources.