On-Call Crisis Advocate

Apply Today at: https://fotf.bamboohr.com/careers/70

Job Summary:

The On-Call Crisis Advocate is responsible for staffing an on-call shift and to be available to physically respond to the shelter building to staff a shift that a scheduled advocate is unable to cover OR cover a pre-arranged open shift. During said response the On-Call Crisis Advocate will provide on-call support, hotline advocacy, and shelter and housing navigation to those fleeing violence throughout a 25-county service area.

What you will do:

• Hold on-call response for 24 hour assigned shifts
• Take phone calls and answer questions from crisis advocates staff working in shelter.
• Be available to respond physically to the shelter building if a crisis advocate is unable to work a shift.

• Fulfill the responsibilities of the crisis advocates while covering a shift including:
  • Provide advocacy, crisis counseling, and access to crisis services and housing programs to callers on our crisis line.
  • Support the crisis services team in navigating safe shelter options and diversion strategies for survivors of violence.
  • Provide victim advocacy, crisis counseling and education to survivors of violence staying at Friends House.
  • Support the team in maintaining the shelter facility.
  • Comply with data tracking and documentation requirements.